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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Jensen

April 18, 2024

5  out of  5 rating by Steven Jensen
"Chrissy was amazing to deal with and Kaitlyn and her whole team are very helpful and very patient explaining everything! I would definitely recommend Kaitlyn's team to everyone!"
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Chrysti Brevogel

April 18, 2024

5  out of  5 rating by Chrysti Brevogel
"My family recently had Kaitlyn provide a quote for all of our insurance (cars, home, RV). We have been with the same insurance company for over 20 years. Kaitlyn was able to save us a lot of money on our premiums and we switched immediately. She was very helpful, honest, and friendly through the entire process. I also appreciate all of the good she and her staff do for the local community. Definitely recommend going to them for all your insurance needs."
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Drew White

April 17, 2024

5  out of  5 rating by Drew White
"Exallant customer service"
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Zoe Lewis

April 12, 2024

5  out of  5 rating by Zoe Lewis
"Working with Chrissy Reich at - Kaitlyn McGilvray State Farm has been an absolute pleasure. Her dedication to ensuring that my partner and I were not only properly insured but also thoroughly educated on our coverage options was truly exceptional. Chrissy's professionalism, combined with her genuine care and attention to detail, made the entire process smooth and stress-free. She went above and beyond to ensure we had exactly what we needed, and her informative approach left us feeling confident in our insurance decisions. Without hesitation, I would give Chrissy a glowing 10/10 recommendation to anyone seeking expert guidance and personalized care for their insurance needs."
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Philip Brevogel

April 7, 2024

5  out of  5 rating by Philip Brevogel
"Kaitlyn, along with her amazing staff are here to help you every step of the way. When you are insured by Kaitlyn, it is guaranteed that no matter who picks up the phone when you call, they will be filled with knowledge, and they will jump at the opportunity to help in any way possible. I highly recommend Kaitlyn and her staff."
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Christie

April 4, 2024

5  out of  5 rating by Christie
"I worked with Chrissy Reich and she promptly responded to emails and phone calls. Her explanation of my quote was thorough. I didn’t feel rushed to make a decision and she was friendly to interact with throughout."
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odd name choice

March 29, 2024

5  out of  5 rating by odd name choice
"Absolutely amazing working with Chrissy Reich. She's a real human, and a total team player"
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Jeffrey Williams

March 29, 2024

5  out of  5 rating by Jeffrey Williams
"Best place on earth 🌎 made me feel welcome and I really loved how engaged and friendly. Chrissy Reich is and always be my agent! If I could rate 1000 stars I would."
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Ethan Edwards

March 27, 2024

5  out of  5 rating by Ethan Edwards
"Easy to work with and surprisingly enjoyable to get Insured."
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Braden Cork

March 26, 2024

5  out of  5 rating by Braden Cork
"Everything was super easy everyone was nice"
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Misty Murphy

March 25, 2024

5  out of  5 rating by Misty Murphy
"We absolutely adore Kaitlyn and her team. Everyone is always super sweet, very responsive, and knowledgable. When we first met with Kaitlyn we learned about all the coverages and realized how underinsured we were and for just a couple bucks more how much more peace of mind we would have. We love each and every team member, but have to give extra kudos to Jake for his diligence and reminders. You can’t go wrong being insured with Kaitlyn’s team. Thank you for all that you do for us!"
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Russel tucker

March 12, 2024

5  out of  5 rating by Russel tucker
"I called to see about new insurance as I was not happy with current insurance provider. Kalley was the lady who answered phone as she was very polite and helpful, she it me in touch with Crissy who asked questions and gave me a very reasonable quote. I ended up going to her office and sitting down with her and discussing several options that I had available to me after discussing everything with her I decided to change all my insurance over to state farm. Crissy went well beyond what any agent I have ever dealt, and the cost was a very big savings to what I was paying with 2 other companies I have policies with. I would highly recommend this office and these gals if you need insurance."
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Emily Bartholomew

March 5, 2024

4  out of  5 rating by Emily Bartholomew
"I talked to Chrissy M on the phone and when I went in. She was kind, professional and very helpful"
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Timothy Dosch

March 5, 2024

5  out of  5 rating by Timothy Dosch
"Outstanding customer service. Easy to talk to and has a sense of humor, and saved me a bundle on homeowners insurance and car insurance."
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Lane Tucker

March 5, 2024

5  out of  5 rating by Lane Tucker
"Great experience. Chrissy was a really big help and gave info I didn’t know. She answered all my questions and then some. Highly recommended Kaitlyn’s agency!!!"
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Logan Curtiss

March 5, 2024

5  out of  5 rating by Logan Curtiss
"Chrissy is Awesome! I’m so glad I switched insurance companies and you can really tell State Farm and Chrissy Reich especially—really cares about providing customers the best coverage, how to save them money, and helping them understand everything. I was able to work with them even on the weekend and last minute needing coverage to close on a new vehicle. Chrissy made everything super easy! You can tell she really cares about customers and people. Highly recommending State Farm over anything else."
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Ryan Wennberg

February 27, 2024

5  out of  5 rating by Ryan Wennberg
"She help me so much. She was patient and very knowledgeable. I am very great full do have her picked up the phone when I called"
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Justin Erbschloe

February 27, 2024

5  out of  5 rating by Justin Erbschloe
"Saved money with better coverage! Chrissy is amazing and made sure every detail was gone through to make sure I had the best coverage possible."
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Diana Jemeyson

February 16, 2024

5  out of  5 rating by Diana Jemeyson
"It was nice to have a knowledgeable agent explain what we are paying for in detail and save us money on top of that. Kaitlyn's office is very welcoming. I would highly recommend."
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Shelley Odem

February 14, 2024

5  out of  5 rating by Shelley Odem
"Kalley did an excellent job of helping us transition our insurance to State Farm from another carrier. We are extremely happy with the rates we were provided as well as Kalley’s friendly demeanor and great customer service."
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Chelsea Duque

February 11, 2024

5  out of  5 rating by Chelsea Duque
"Getting insurance for my new small business was on my to-do list for a good while because i knew it was an area I knew nothing about. I had nothing to worry about though, Chrissy was incredible every step of the way! She made the whole process so simple, got my coverage suited directly to my needs, and was so enjoyable to deal with the whole time! I look forward to working with Chrissy, Kaitlyn, and the State Farm team for a long time!"
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Ryan Butcher

January 16, 2024

5  out of  5 rating by Ryan Butcher
"Best in the business!! Wouldn’t rust anyone else"
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Nathan B.

January 4, 2024

5  out of  5 rating by Nathan B.
"Chrissy is incredibly professional, knowledgeable, friendly, and provides excellent customer service. Very helpful in making a big switch easily and without any pressure. Glad I chose this office. Thank you, Chrissy!"
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Justin Saari

December 4, 2023

5  out of  5 rating by Justin Saari
"Great insurance company. Great customer service."
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Madalyn Turnbull

November 30, 2023

5  out of  5 rating by Madalyn Turnbull
"Kaitlyn & Taylor have gone above and beyond to help me understand my policies and get things done as quick as possible for me every time! I would recommend them to anyone!"